Guides
Plain-language guides you can follow yourself. If you get stuck, the assessment is free.
All 21 guides
Instagram account suspended: what to do first
A suspension notice is stressful, but the first hours matter more than anything you do later. Here is a calm, step-by-step plan.
Read the guideInstagram hacked and the email changed: what to do now
When someone takes over an Instagram account, they usually change the email and phone number first. Instagram has an official way to undo that, and speed matters.
Read the guideForgot your Instagram password: how to reset it
If you can't remember your password, Instagram can send a login link to the email address or phone number on your account. It takes a minute when you still have access to one of them.
Read the guideInstagram two-factor code not arriving: what to do
Two-factor authentication asks for a code when someone logs in from a device Instagram doesn't recognize. If the code never arrives, there are still official ways back in, and one of them only works if you prepared it in advance.
Read the guideDeleted your Instagram account: what you can still undo
Deactivating and deleting look similar but end very differently. A deactivated account comes back when you log in; a deleted one can only be saved within a short window.
Read the guideInstagram says your account is at risk: what it means
This warning usually means your password is weak or may have leaked somewhere else. It isn't a ban, but it is worth acting on straight away.
Read the guideInstagram video selfie verification: how it works
Instagram may ask for a short video selfie before giving an account back. It can feel strange, but it is one of the platform's main ways to confirm the real owner.
Read the guideInstagram Account Status: how to check restrictions and reach
Before guessing about a “shadowban” or a coming suspension, look at Account Status. It is Instagram's own view of what is wrong with an account.
Read the guideAccount recovery scams: 7 warning signs
Losing an account makes you a target. Scammers find people in comments, hashtags and help forums and offer instant fixes. Here is how to recognize them.
Read the guideHacked account checklist: the first hour
When someone takes over your account, the first hour decides a lot. Work through this checklist in order.
Read the guideFacebook account disabled: how to request a review
A disabled Facebook account can take Pages, groups and ad accounts with it. Here is how to approach the review calmly and in the right order.
Read the guideFacebook account hacked: how to get it back
Meta's own advice starts in one place: facebook.com/hacked, ideally on a phone or computer you've used to log in to Facebook before.
Read the guideTikTok account banned: how to appeal
Many TikTok bans are triggered automatically, and some are mistakes. Here is how to give your appeal the best chance.
Read the guideTikTok account hacked: how to get it back
TikTok's recovery tools depend on one thing more than any other: a device you've already used to log in. Here's how to use them, and what to do if you have none.
Read the guideYouTube channel terminated: what to do next
A terminated channel feels final, but the right first step depends on why it happened: policy strikes or a hacked account.
Read the guideHow to recover your Google account or Gmail
Google's account recovery asks questions to confirm the account is yours. There's no phone line and no shortcut, but a few details make a real difference to whether it recognizes you.
Read the guideWhatsApp account banned: how to request a review
A WhatsApp ban shows up as a message that your phone number can't use WhatsApp. The only way back is WhatsApp's own review, and it is free.
Read the guideWhatsApp account hacked: how to get it back
A WhatsApp account is tied to your phone number. That's why the way back is to register the number again with the code WhatsApp sends to it.
Read the guideHow to report a fake account that impersonates you
Fake profiles that copy your name and photos can scam your followers or customers. One well-documented report through the right form works far better than many quick in-app reports.
Read the guidePrivate photos leaked online: how to get them removed
If intimate images of you were shared without your consent, you are not to blame, and there are official routes to take them down. Here is what to do, in order.
Read the guideHow to remove your personal info from Google Search
If your phone number, home address or email shows up in Google results, Google has official tools to request removal. Here is which one to use.
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Hi, my Instagram account was suspended yesterday.
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